Work Desk

Resume

Skills

  • Proficient in: 

    • Microsoft Office

    • Adobe Creative Cloud

    • Google Suite & AdWords

    • Avid Pro Tools

    • Tessitura

    • Podio

    • Slack

  • Basic Spanish Proficiency

  • Excellent Verbal & Written Communication

  • Project Management

  • Video Production

  • Script Analysis

  • Marketing

  • Time Management

  • Public Speaking

  • Self-motivated

  • Passion for the entertainment industry

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Work Experience

Development and Communications Intern

CLAN Media Group – Los Angeles, CA

June 2022 – Present

During this internship, I'm assisting company founder Gloria Coulanges with two different creative projects.
1. Providing feedback, edits, and notes on screenplay drafts, followed by developing and presenting pitches of the screenplay to producers, developers, and industry professionals
2. Assisting Gloria with crafting the internal and external messaging leading up to launch of the company's annual fundraising campaign. I am also helping to strategize PR tactics to engage large- and small-scale donors and build a coalition of nonprofit fundraisers and donors.

Inbound Audience Services Representative 

Lyric Opera of Chicago – Chicago, IL​

June 2021 – Present

In my current role I provide knowledgeable and helpful customer service to patrons and assist them with ticketing and account needs via phone and email. I lead new staff members in training sessions that are instrumental in communicating best practices for our team. During performances, I am in the lobby of the opera house representing both the audience services department and Lyric Opera as a whole. I serve as the point person for customer ticketing and general information as the in-person Lyric Concierge

Housing Specialist

Nan McKay & Associates – Chicago, IL

February 2021 – July 2021

I reviewed an average of 20 applications per day using Podio project management software, determined applicants’ eligibility for the housing aid program based on set criteria. Provided empathetic and informative support to applicants over the phone throughout the review process.

Sky Show Actor

Adler Planetarium - Chicago, IL

May 2019 - May 2020

I performed the role of Jesse in the Adler Planetarium's Destination Solar System sky show in the Grainger Sky Theater. I perform three to four shows a day and interact with guests before and after the show in character
In this role I engagedwith audience members to increase their knowledge of our solar system and the science behind our universe in a fun and engaging way. This position required skilled flexibility as no show was ever the same!

Office Coordinator

The HON Company/Beacon Hill - Chicago, IL

Oct 2018 - April 2020

Through Beacon Hill Staffing Group I held a long term position as a showroom assistant for The HON Company's Chicago showroom in the Merchandise Mart. In this position, I collaborated with the showroom manager to ensure showroom operations run smoothly and facilitated events in the showroom with The HON Company members and outside clients. I regularly conducted research projects and analysis on current trends and innovations to be presented to the showroom manager.

Camp Counselor

Metropolis School of Performing Arts - Arlington Heights, IL

June 2018 - Aug 2018

I supervised groups of 50 kids throughout three monthly sessions of theatre camp. I listened to, encouraged, and supported campers throughout auditions, rehearsals, and performances of their 60-minute shows. I along with the other counselors, maintaining a fun and educational atmosphere by utilizing emotional intelligence, emphatic listening, and excellent communication skills to act as moderator, supervisor, and coach to the young campers. 

Associate Producer

College of DuPage Multimedia Services - Glen Ellyn, IL

December 2017 - June 2018

I assisted with a variety of administrative duties for Multimedia Services including data entry, phone handling, and notetaking. On projects, I served in several roles depending on the shoot including associate producer, floor manager, editor, and production assistant. 

 

Administrative Assistant

Belniak Media - Glen Ellyn, IL

September 2017 - June 2018

I assisted with a variety of client-based creative projects. Edit photoshop, HTML, and copy for a variety web content.

Sales Representative

Digital Alliance Media - Aurora, IL

August 2017 - November 2017

I established and maintained relationships with clients, including both agencies and business reps, and offered information, pricing, and solutions regarding their video services needs. 

Marketing and Events Intern

Booth Tarkington Civic Theatre - Carmel, IN

May 2017 - August 2017

I assisted with planning and executing events for the theatre, and creating fundraising and marketing initiatives. I shot and edited promotional videos and helped develop partnering relationships between Civic and Carmel community businesses and residents.

 
Education

Northwestern University 2021-2022

MS - Leadership for Creative Enterprises

Current GPA: 4.0

 

Ball State University 2013-2017

BA - Telecommunications / Theatre 

Conc. - Video Production / Theatrical Studies

GPA - 3.7 - Graduated Cum Laude

Languages: Intermediate Level Proficiency Spanish

AWARDS:

2016-2017 TCOM Student of the Year

2016-2017 TCOM Production Student of the Year

Study Abroad - Summer 2015

Ireland / London 6 Week Film Immersion Program

Undergrad
Leadership
Experience

President 

TCOM Student Advisory Council 

May 2016 - May 2017

I led representatives of student groups in the TCOM department. Together the SAC shapes the future of TCOM student involvement in the wider College of Communications and the university as a whole. The organization discusses things happening in the department, looks for fundraising opportunities, plans the annual awards banquet and also gives tours of the department to prospective students.

I personally organized and scheduled the department tours, led the meetings, and was the student liason between the TCOM faculty and student body. 

Assistant Director 

Indiana Bicentennial Torch Relay Documentary 

May - Dec 2016 Muncie, IN 

I organized scheduling for the student crew, made call sheets for every shoot and oversaw on set organization, timeliness, and efficiency. The documentary went on to receive over a dozen awards and was an official selection of the 2017 Heartland Film Festival.

General Manager

CardinalVision 57 TV Station

August 2015 - May 2016

I made executive decisions regarding programming and promotion for the station. During my time as GM I grew the team from two to five members. This position was also a fellowship with Comcast where I worked with a representative to ensure Ball State programs were broadcast and sent to and approved by Comcast to be put On Demand. 

Assistant Director 

George and Frances Ball Foundation Immersive Learning Project

January - May 2016

I organized scheduling and made call sheets for every shoot. While on set I made sure everyone was working effectively and efficiently. I also talked with clients to ensure their comfort with being on camera or using the location.