Adobe Creative Cloud
Google Suite & AdWords
Avid Pro Tools
Basic Spanish Proficiency
Excellent Verbal & Written Communication
Passion for the entertainment industry
Development and Communications Intern
CLAN Media Group – Los Angeles, CA
June 2022 – Present
During this internship, I'm assisting company founder Gloria Coulanges with two different creative projects.
1. Providing feedback, edits, and notes on screenplay drafts, followed by developing and presenting pitches of the screenplay to producers, developers, and industry professionals
2. Assisting Gloria with crafting the internal and external messaging leading up to launch of the company's annual fundraising campaign. I am also helping to strategize PR tactics to engage large- and small-scale donors and build a coalition of nonprofit fundraisers and donors.
Inbound Audience Services Representative
Lyric Opera of Chicago – Chicago, IL
June 2021 – Present
In my current role I provide knowledgeable and helpful customer service to patrons and assist them with ticketing and account needs via phone and email. I lead new staff members in training sessions that are instrumental in communicating best practices for our team. During performances, I am in the lobby of the opera house representing both the audience services department and Lyric Opera as a whole. I serve as the point person for customer ticketing and general information as the in-person Lyric Concierge
Nan McKay & Associates – Chicago, IL
February 2021 – July 2021
I reviewed an average of 20 applications per day using Podio project management software, determined applicants’ eligibility for the housing aid program based on set criteria. Provided empathetic and informative support to applicants over the phone throughout the review process.
Sky Show Actor
Adler Planetarium - Chicago, IL
May 2019 - May 2020
I performed the role of Jesse in the Adler Planetarium's Destination Solar System sky show in the Grainger Sky Theater. I perform three to four shows a day and interact with guests before and after the show in character
In this role I engagedwith audience members to increase their knowledge of our solar system and the science behind our universe in a fun and engaging way. This position required skilled flexibility as no show was ever the same!
The HON Company/Beacon Hill - Chicago, IL
Oct 2018 - April 2020
Through Beacon Hill Staffing Group I held a long term position as a showroom assistant for The HON Company's Chicago showroom in the Merchandise Mart. In this position, I collaborated with the showroom manager to ensure showroom operations run smoothly and facilitated events in the showroom with The HON Company members and outside clients. I regularly conducted research projects and analysis on current trends and innovations to be presented to the showroom manager.
Metropolis School of Performing Arts - Arlington Heights, IL
June 2018 - Aug 2018
I supervised groups of 50 kids throughout three monthly sessions of theatre camp. I listened to, encouraged, and supported campers throughout auditions, rehearsals, and performances of their 60-minute shows. I along with the other counselors, maintaining a fun and educational atmosphere by utilizing emotional intelligence, emphatic listening, and excellent communication skills to act as moderator, supervisor, and coach to the young campers.
College of DuPage Multimedia Services - Glen Ellyn, IL
December 2017 - June 2018
I assisted with a variety of administrative duties for Multimedia Services including data entry, phone handling, and notetaking. On projects, I served in several roles depending on the shoot including associate producer, floor manager, editor, and production assistant.
Belniak Media - Glen Ellyn, IL
September 2017 - June 2018
I assisted with a variety of client-based creative projects. Edit photoshop, HTML, and copy for a variety web content.
Digital Alliance Media - Aurora, IL
August 2017 - November 2017
I established and maintained relationships with clients, including both agencies and business reps, and offered information, pricing, and solutions regarding their video services needs.
Marketing and Events Intern
Booth Tarkington Civic Theatre - Carmel, IN
May 2017 - August 2017
I assisted with planning and executing events for the theatre, and creating fundraising and marketing initiatives. I shot and edited promotional videos and helped develop partnering relationships between Civic and Carmel community businesses and residents.
Northwestern University 2021-2022
MS - Leadership for Creative Enterprises
Current GPA: 4.0
Ball State University 2013-2017
BA - Telecommunications / Theatre
Conc. - Video Production / Theatrical Studies
GPA - 3.7 - Graduated Cum Laude
Languages: Intermediate Level Proficiency Spanish
2016-2017 TCOM Student of the Year
2016-2017 TCOM Production Student of the Year
Ireland / London 6 Week Film Immersion Program
TCOM Student Advisory Council
May 2016 - May 2017
I led representatives of student groups in the TCOM department. Together the SAC shapes the future of TCOM student involvement in the wider College of Communications and the university as a whole. The organization discusses things happening in the department, looks for fundraising opportunities, plans the annual awards banquet and also gives tours of the department to prospective students.
I personally organized and scheduled the department tours, led the meetings, and was the student liason between the TCOM faculty and student body.
Indiana Bicentennial Torch Relay Documentary
May - Dec 2016 Muncie, IN
I organized scheduling for the student crew, made call sheets for every shoot and oversaw on set organization, timeliness, and efficiency. The documentary went on to receive over a dozen awards and was an official selection of the 2017 Heartland Film Festival.
CardinalVision 57 TV Station
August 2015 - May 2016
I made executive decisions regarding programming and promotion for the station. During my time as GM I grew the team from two to five members. This position was also a fellowship with Comcast where I worked with a representative to ensure Ball State programs were broadcast and sent to and approved by Comcast to be put On Demand.
George and Frances Ball Foundation Immersive Learning Project
January - May 2016
I organized scheduling and made call sheets for every shoot. While on set I made sure everyone was working effectively and efficiently. I also talked with clients to ensure their comfort with being on camera or using the location.